Vipul Shah Slams An Airline For Ill-Trearing An 80-Year-Old Woman: “I Literally Screamed & Shouted”

Filmmaker Vipul Shah has slammed an airline for ill-treating an 80-year-old woman, saying the incident was shocking and unacceptable.

“We were on a flight from Nagpur to Mumbai, which starts at 8.45 pm and lands in Mumbai at 10.10 pm. We had booked a wheelchair for an 80-year-old lady as she had met with an accident and was injured. All this was communicated to the Indigo staff and a wheelchair was booked. When we landed at Mumbai airport, their answer was that Indigo doesn’t have enough wheelchairs. This was quite shocking and totally unacceptable. If I had not booked a wheelchair and asked for it last minute, then I would understand. I had made the reservation and they had confirmed it,” Vipul Shah said.

“They were not ready to put an 80-year-old injured patient on priority. They kept lying that the wheelchair would be there in two minutes and then when I started to lose patience, they started making calls in front of me. They were not concerned and remained unapologetic about it. They need to be pulled up and this news must reach the Indigo management and DGCI, so that there is some action,” Vipul Shah added.