Last updated 18th January 2024
This privacy policy for Koimoi.com, operated and managed by M/s
Contests2win.com India Private Limited (“We”, “Us”, or “Our”), describes how and
why We might collect, store, use, and/or share (“process”) your ( “You”, “Your”,
“Yourself”, or “Yours”) information when You use Our services (“Services”), such as
when You:
● Visit Our website at http://www.koimoi.com, or any website of Ours that links
to this privacy policy;
● Download and use Our mobile application (Koimoi), or any other application of
Ours that links to this Privacy Policy; or
● Engage with Us in other related ways, including any sales, marketing, or
events.
This privacy policy is to be read along with Our Terms of Use available at:
https://www.koimoi.com/terms-conditions/.
If You do not agree with Our Terms of Use, policies and practices, please do not use
Our Services. Reading this privacy policy will help You understand Your privacy
rights and choices. If You still have any questions or concerns, please contact Us at
management@koimoi.com.
SUMMARY OF KEY POINTS
What personal information do We process? When You visit, use, or navigate Our
Services, We may process personal information depending on how You interact with
Us and the Services, the choices You make, and the products and features You use.
Do We process any sensitive personal information? We do not process sensitive
personal information.
Do We receive any information from third parties? We do not receive any
information from third parties.
How do We process Your information? We process Your information to provide,
improve, and administer Our Services, communicate with You, for security and fraud
prevention, and to comply with law. We may also process Your information for other
purposes with Your consent. We process Your information only when We have a
valid legal reason to do so.
What are Your rights? Depending on where You are located geographically, the
applicable privacy law may mean You have certain rights regarding Your personal
information.
How do You exercise Your rights? The easiest way to exercise Your rights is by
contacting Us. We will consider and act upon any request in accordance with
applicable data protection laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
8. HOW LONG DO WE KEEP YOUR INFORMATION?
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
10. DO WE COLLECT INFORMATION FROM MINORS?
11. WHAT ARE YOUR PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information You disclose to Us
In Short: We collect personal information that You provide to Us.
We collect personal information that You voluntarily provide to Us when
You express an interest in obtaining information about Us or Our products and
Services, when You participate in activities on the Services, or otherwise
when You contact Us.
Personal Information Provided by You.
The personal information that We may collect depends on the context of Your
interactions with Us and the Services, the choices You make, and the
products and features You use. The personal information We collect may
include the following:
▪ names
▪ email addresses
▪ mailing addresses
▪ contact preferences
Sensitive Information.
We do not process sensitive information.
Social Media Login Data.
We may provide You with the option to register with Us using Your existing
social media account details, like Your Facebook, Twitter, or other social
media account. If You choose to register in this way, We will collect the
information described in the section called ‘HOW DO WE HANDLE YOUR
SOCIAL LOGINS?’ below.
Application Data.
If You use Our application(s), We also may collect the following information if
You choose to provide Us with access or permission:
▪ Geolocation Information. We may request access or permission to
track location-based information from Your mobile device, either
continuously or while You are using Our mobile application(s), to
provide certain location-based services. If You wish to change Our
access or permissions, You may do so in Your device’s settings.
This information is primarily needed to maintain the security and operation of
Our application(s), for troubleshooting, and for Our internal analytics and
reporting purposes.
All personal information that You provide to Us must be true, complete, and
accurate, and You must notify Us of any changes to such personal
information.
Information automatically collected
In Short: Some information — such as Your Internet Protocol (IP) address
and/or browser and device characteristics — is collected automatically when
You visit Our Services.
We automatically collect certain information when You visit, use, or navigate
the Services. This information does not reveal Your specific identity (like Your
name or contact information) but may include device and usage information,
such as Your IP address, browser and device characteristics, operating
system, language preferences, referring URLs, device name, country,
location, information about how and when You use Our Services, and other
technical information. This information is primarily needed to maintain the
security and operation of Our Services, and for Our internal analytics and
reporting purposes.
Like many businesses, We also collect information through cookies and
similar technologies.
The information We collect includes:
▪ Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information Our servers
automatically collect when You access or use Our Services and which
We record in log files. Depending on how You interact with us, this log
data may include Your IP address, device information, browser type,
and settings and information about Your activity in the Services (such
as the date/time stamps associated with Your usage, pages and files
viewed, searches, and other actions You take such as which features
You use), device event information (such as system activity, error
reports (sometimes called ‘crash dumps’), and hardware settings).
▪ Device Data. We may collect device data such as information about
Your computer, phone, tablet, or other device You use to access the
Services. Depending on the device used, this device data may include
information such as Your IP address (or proxy server), device and
application identification numbers, location, browser type, hardware
model, Internet service provider and/or mobile carrier, operating
system, and system configuration information.
▪ Location Data. We may collect location data such as information about
Your device’s location, which can be either precise or imprecise. How
much information We may collect depends on the type and settings of
the device You use to access the Services. For example, We may use
GPS and other technologies to collect geolocation data that tells Us
Your current location (based on Your IP address). You can opt out of
allowing Us to collect this information either by refusing access to the
information or by disabling Your Location setting on Your device.
However, if You choose to opt out, You may not be able to use certain
aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We may process Your information to provide, improve, and administer Our
Services, communicate with you, for security and fraud prevention, and to comply
with law. We may also process Your information for other purposes with Your
consent.
We process Your personal information for a variety of reasons,
depending on how You interact with Our Services, including:
▪ To save or protect an individual’s vital interest. We may process Your
information when necessary to save or protect an individual’s vital interest,
such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
In Short: We only process Your personal information when We believe it is
necessary and We have a valid legal reason (i.e. legal basis) to do so under
applicable law, like with Your consent, to comply with laws, to provide You with
services to enter into or fulfil Our contractual obligations, to protect Your rights, or
to fulfil Our legitimate business interests.
If You are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require Us to
explain the valid legal bases We rely on in order to process Your personal
information. As such, We may rely on the following legal bases to process
Your personal information:
▪ Consent. We may process Your information if You have given Us
permission (i.e. consent) to use Your personal information for a specific
purpose. You can withdraw Your consent at any time.
▪ Legal Obligations. We may process Your information where We
believe it is necessary for compliance with Our legal obligations, such
as to cooperate with a law enforcement body or regulatory agency,
exercise or defend Our legal rights, or disclose Your information as
evidence in litigation in which We are involved.
▪ Vital Interests. We may process Your information where We believe it
is necessary to protect Your vital interests or the vital interests of a
third party, such as situations involving potential threats to the safety of
any person.
If You are located in Canada, this section applies to you.
We may process Your information if You have given Us specific permission
(i.e. express consent) to use Your personal information for a specific purpose,
or in situations where Your permission can be inferred (i.e. implied consent).
You can withdraw Your consent at any time.
In some exceptional cases, We may be legally permitted under applicable law
to process Your information without Your consent, including, for example:
▪ If collection is clearly in the interests of an individual and consent
cannot be obtained in a timely way
▪ For investigations and fraud detection and prevention
▪ For business transactions provided certain conditions are met
▪ If it is contained in a witness statement and the collection is necessary
to assess, process, or settle an insurance claim
▪ For identifying injured, ill, or deceased persons and communicating
with next of kin
▪ If We have reasonable grounds to believe an individual has been, is, or
may be victim of financial abuse
▪ If it is reasonable to expect collection and use with consent would
compromise the availability or the accuracy of the information and the
collection is reasonable for purposes related to investigating a breach
of an agreement or a contravention of the laws of Canada or a province
▪ If disclosure is required to comply with a subpoena, warrant, court
order, or rules of the court relating to the production of records
▪ If it was produced by an individual in the course of their employment,
business, or profession and the collection is consistent with the
purposes for which the information was produced
▪ If the collection is solely for journalistic, artistic, or literary purposes
▪ If the information is publicly available and is specified by the
regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
In Short: We may share information in specific situations described in this section
and/or with the following categories of third parties.
We may need to share Your information in the following situations:
▪ Business Transfers. We may share or transfer Your information in
connection with, or during negotiations of, any merger, sale of
company assets, financing, or acquisition of all or a portion of Our
business to another company.
▪ Affiliates. We may share Your information with Our affiliates, in which
case We will require those affiliates to honour this privacy notice.
Affiliates include Our parent company and any subsidiaries, joint
venture partners, or other companies that We control or that are under
common control with Us.
▪ Business Partners. We may share Your information with Our
business partners to offer You certain products, services, or
promotions.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that You share
with third parties that We may link to or who advertise on Our Services, but are not
affiliated with, Our Services.
The Services may link to third-party websites, online services, or mobile
applications and/or contain advertisements from third parties that are not
affiliated with Us and which may link to other websites, services, or
applications. Such websites or applications are governed by their respective
privacy policies, which are beyond Our control. Once You leave Our servers
(You can tell where You are by checking the URL in the location bar on Your
browser), use of any information You provide is governed by the privacy
policy of the respective operator of such application, website You visit. That
policy may differ from Ours. If You can’t find the privacy policy of any of these
sites via a link from the application’s/website homepage, You should contact
the application/website owners directly for more information. We do not
provide any personally identifiable information to third party websites /
advertisers / ad-servers without Your explicit consent.
Accordingly, We do not make any guarantee regarding any such third parties,
and We will not be liable for any loss or damage caused by the use of such
third-party websites, services, or applications. The inclusion of a link towards
a third-party website, service, or application does not imply an endorsement
by Us. We cannot guarantee the safety and privacy of data You provide to
any third parties. Any data collected by third parties is not covered by this
privacy notice. We are not responsible for the content or privacy and security
practices and policies of any third parties, including other websites, services,
or applications that may be linked to or from the Services. You should review
the policies of such third parties and contact them directly to respond to Your
questions.
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store
Your information.
We may use cookies and similar tracking technologies (like web beacons and pixels)
to access or store information. Specific information about how We use such
technologies and You may refused to certain cookies by opting out of it.
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If You choose to register or log in to Our Services using a social media
account, We may have access to certain information about you.
Our Services may offer You the ability to register and log in using Your third-party
social media account details (like Your Facebook or Twitter logins). Where You
choose to do this, We will receive certain profile information about You from Your
social media provider. The profile information We receive may vary depending on the
social media provider concerned, but will often include Your name, email address,
friends list, and profile picture, as well as other information You choose to make
public on such a social media platform. You can opt out of sharing these at the time
of logging in using Your social media account details.
We will use the information We receive only for the purposes that are described in
this privacy notice or that are otherwise made clear to You on the relevant Services.
Please note that We do not control, and are not responsible for, other uses of Your
personal information by Your third-party social media provider. We recommend that
You review their privacy notice to understand how they collect, use, and share Your
personal information, and how You can set Your privacy preferences on their sites
and apps.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep Your information for as long as necessary to fulfil the purposes
outlined in this privacy notice unless otherwise required by law.
We will only keep Your information for as long as it is necessary for the purposes set
out in this privacy notice, unless a longer retention period is required or permitted by
law (such as tax, accounting, or other legal requirements). No purpose in this notice
will require Us keeping Your information for longer than one (1) year.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect Your information through a system of organisational and
technical security measures.
We have implemented reasonable technical and organisational security measures
designed to protect the security of information We may process, if any. However,
despite Our safeguards and efforts to secure Your information, no electronic
transmission over the Internet or information storage technology can be guaranteed
to be 100% secure. Although We will do Our best to protect Your personal
information, transmission of personal information to and from Our Services is at Your
own risk. You should only access the Services within a secure environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years
of age.
We do not knowingly solicit data from or market to children under 18 years of age.
By using the Services, You represent that You are at least 18 years of age or that
You are the parent or a guardian of such a minor and consent to such minor
dependent’s use of the Services. If We learn that personal information from users
less than 18 years of age has been collected, We will deactivate the account and
take reasonable measures to promptly delete such data from Our records. If You
become aware of any data We may have collected from children under age 18,
please contact Us at management@koimoi.com
11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA), United
Kingdom (UK), Switzerland, and Canada, You have rights that allow You greater
access to and control over Your personal information. You may review, change, or
terminate Your account at any time.
In some regions (like the EEA, UK, Switzerland, and Canada), You have certain
rights under applicable data protection laws. These may include the right (i) to
request access and obtain a copy of Your personal information, (ii) to request
rectification or erasure; (iii) to restrict the processing of Your personal information;
(iv) if applicable, to data portability; and (v) not to be subject to automated decision-
making. In certain circumstances, You may also have the right to object to the
processing of Your personal information. You can make such a request by
contacting Us by using the contact details provided in the section ‘HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?’ below.
We will consider and act upon any request in accordance with applicable data
protection laws.
If You are located in the EEA or UK and You believe We are unlawfully processing
Your personal information, You also have the right to complain to Your Member
State data protection authority or UK data protection authority.
If You are located in Switzerland, You may contact the Federal Data Protection and
Information Commissioner.
Withdrawing Your consent: If We are relying on Your consent to process Your
personal information, which may be express and/or implied consent depending on
the applicable law, You have the right to withdraw Your consent at any time. You
can withdraw Your consent at any time by contacting Us by using the contact details
provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?’ below.
However, please note that this will not affect the lawfulness of the processing before
its withdrawal nor, when applicable law allows, will it affect the processing of Your
personal information conducted in reliance on lawful processing grounds other than
consent.
Cookies and similar technologies: Most Web browsers are set to accept cookies
by default. If You prefer, You can usually choose to set Your browser to remove
cookies and to reject cookies. If You choose to remove cookies or reject cookies, this
could affect certain features or services of Our Services. You may also opt out of
interest-based advertising by advertisers on Our Services.
If You have questions or comments about Your privacy rights, You may email Us
at <Link to email id for privacy issues/of the Grievance Officer for example
privacy@c2wgroup.com>.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, We will update this notice as necessary to stay compliant with
relevant laws.
We may update this privacy notice from time to time. The updated version will be
indicated by an updated ‘Revised’ date and the updated version will be effective as
soon as it is accessible. If We make material changes to this privacy notice, We may
notify You either by prominently posting a notice of such changes or by directly
sending You a notification. We encourage You to review this privacy notice
frequently to be informed of how We are protecting Your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If You have questions or comments about this notice, You may contact Our
Designated Grievance Officer, MR. SATISH V IYER, by email
at management@koimoi.com, or contact Us by post at:
M/s Contests2win.com India Private Limited
MR. SATISH V IYER
51 – A Film Centre,
68, Tardeo Road,
Mumbai, Maharashtra – 400034
INDIA
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?
Based on the applicable laws of Your country, You may have the right to request
access to the personal information We collect from you, change that information, or
delete it. To request to review, update, or delete Your personal information,
please fill write to us at the email id mentioned in the previous section.